Privacy & Security Policy

This Privacy & Security Policy (“Policy”) outlines the general policy and practices for the types of information that Esatcom Inc. (“Esatcom”, “we”, “us” or “our”) gathers, how we use that information, and the options that our users (“you” or “your”) have regarding our use of, and your ability to correct, such information.

It’s our overriding privacy principle that any personal information provided to us by you is just that: personal and private. As such, we will never sell, rent, share, or otherwise disclose your personal information to anyone except to provide our services or as otherwise described in this Policy, without providing explicit notice of such and the ability to opt-out.

Esatcom’s website and services are not intended for, nor designed to attract, individuals under the age of eighteen. Esatcom does not knowingly collect personally identifiable information from any person under the age of eighteen.


This Policy applies to information provided to us by: (i) visitors to our websites, (ii) users of our services (i.e., subscribers to any of our plans). We also provide links to factory websites. Factories may have their own privacy policies. Because of this, we strongly encourage awareness and understanding of factory websites’ separate privacy policies.


Esatcom is the owner of the service information collected on this website and through any Esatcom service. As part of our services, we may build statistical reports based upon what malicious visitors have visited certain site(s), in order to further protect our sites. We may also share information about our users where we have a reasonable belief that they pose a security threat.

In order for us to provide some of our services we may also provide information that you supply to us to our affiliates, vendors and factories, which we use for billing systems, contract and account management, customer support, relationship management and other technical operations. In such cases, we will ensure that such entities are bound by appropriate confidentiality restrictions to protect the information covered by this Policy. However, we will never use or share personal information that you provide to us in ways unrelated to those described herein, without first letting you know and giving you the ability to opt-out.

We do not sell, rent, or share personal information with third parties for their direct marketing purposes.


Esatcom collects and maintains certain information from our users for the purposes of billing. We may share this information with third party processors for the limited purpose of receiving payment. We do not store full credit card numbers or personal account numbers (PANs).


Our site and services use "cookies" in order to provide a better service to you. Cookies are placed by a browser onto your computer's hard drive to assign a unique identification to that computer. For example, we may use cookies to help direct you to the appropriate part of our website, by indicating that you are a repeat visitor to our website. We may also use information provided to us to present you with services that are customized to your preferences. Esatcom does not store information we consider personal or private in a cookie, unless that information is obscured.

Some portions of our website are functional without cookies. You may delete Esatcom's cookies yourself through your browser's cookie manager. However, disabling cookies will reset your session, disable auto-login, and may adversely affect other functions on the Esatcom website and the services we provide.


Cloudflare may aggregate data we acquire about our users and the visitors to their websites. For example, we may assemble data to determine how Web crawlers index the Internet and whether they are engaged in malicious activity. If we assemble this sort of data and provide it to external parties, our users’ personal information will never be attached to or included in such aggregated data.


It’s possible that we may be required by law, court order, or other legal process to provide information about our customers to outside parties. It’s our policy to ensure adherence to the due process of law in all such instances, and if we are required to provide information under these circumstances, we will, whenever possible, attempt to inform users whose information we are compelled to produce, unless prohibited by law.

We may also retain copies of personal information to comply with our legal obligations, pursuant to our data retention policies, or for such reasonable period as is required to address potential disputes.


We take all reasonable steps to protect information we receive from our users. We’ve put in place appropriate physical, electronic and managerial procedures to safeguard and secure such information. Esatcom only processes personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized. We allow our users access to their own personal information, and allow them to correct, amend, or delete inaccurate personal information, except where the burden or expense of providing such access is disproportionate to the individual privacy risk, or where the rights of persons other than the requesting individual risk being violated.


We take the trust and privacy of our customers extremely seriously, and do not believe that we will need to change the core principles set forth in this Policy going forward. However, if we are required to modify this Policy, we will promptly provide notice of any material changes and post the modified Policy on this website along with the effective date of any necessary edits.


This Policy was last updated on 01/01/2016